Essential Steps to Apply for the COVID-19 Relief Package

The federal government has announced a relief package during the COVID-19 pandemic. These are exceptional days, and I pray for the safety of all. Many people do not know about these supports, and even more are looking for how to apply. So here is some information for you if you need it. Please share it with your contacts, too.

This post was first written in 2020, early in the COVID-19 pandemic. Those emergency programs have since ended or changed, so check current supports with the Government of Canada.

About the COVID-19 Relief Package

The relief package includes new Employment Insurance (EI) benefits for people affected by COVID-19. The Globe and Mail explained how to apply. Anyone looking to apply for the new EI benefits can visit the Employment and Social Development Canada (ESDC) website and follow the five steps below.

The steps are simple, but it helps to read them all before you start. That way, you know what you need and you avoid delays.

Five Steps to Apply for EI Under the Relief Package

Here are the five steps, as The Globe and Mail described them:

1. Gather supporting documents – You must have your records of employment (ROEs), but a medical certificate won’t be necessary for those who have been asked to self-isolate or quarantine. Service Canada advises people to apply right away even if you don’t have these documents as you can send them in later.
2. Complete the online application– This includes making sure you have: the names and addresses of your employers in the last 52 weeks, the dates employed with each employer and the reasons you’re no longer employed, and personal information including mailing address, Social Insurance Number (SIN), and banking information.
3. Provide supporting documents- You can visit My Service Canada Account (MSCA) to view ROEs that have been issued to you by past and current employers.
4. Receive access code by mail – Service Canada will mail you a benefit statement, which includes a 4-digit access code. You need this code and your SIN to get updates about your application and to complete biweekly reports.
5. Review your application status

Tips Before You Apply

A little preparation makes any relief package application go more smoothly. Here are some practical tips:

• Keep your Social Insurance Number (SIN) and banking details close by.
• Make a list of your employers from the last 52 weeks, with dates and addresses.
• Write down why you are no longer working, in simple words.
• Apply right away, even if you are still waiting on some documents.

Also, only use official Government of Canada websites to apply. If a call, text or email asks you to pay a fee to get benefits, do not respond. Instead, go straight to the official website or call Service Canada.

What to Do After You Apply

After you apply, watch your mail for the benefit statement with your 4-digit access code. Keep it in a safe place, because you need it with your SIN to check your status. Then, complete your biweekly reports on time, so your payments are not held up.

It is also wise to keep a simple file for your relief package paperwork. Save your application number, letters and any records of employment. That way, you can answer questions quickly if Service Canada contacts you.

Relief Package Help for Homeowners and Families

Losing income is stressful, especially when you have a mortgage or rent to pay. So if your income has dropped, call your lender or landlord early and explain your situation. Many lenders offered options to homeowners during this time.

For example, read my post on mortgage payment deferrals from the big banks. You may also want to see my update on the province-wide shutdown in Ontario. Together with the federal relief package, these steps can give families some breathing room.

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Talk to a Mississauga real estate agent

Please call me at 416 908 5600 or email me at info@aqmuftirealty.com if you need any more information. You can also send me a message. A. Q. Mufti, Sales Representative, RE/MAX Real Estate Centre Inc., Brokerage. Stay safe.

Disclaimer: this article was published on 18 January 2025 and reflects the information available at that time. Interest rates, prices, and government programs change, so check the current position before acting on anything here. It is provided for information only and is not financial, mortgage, tax or legal advice. A. Q. Mufti is a registered Sales Representative with RE/MAX Real Estate Centre Inc., Brokerage, Ontario, Canada.